Return Policy

Return Policy

The satisfaction of our customers comes first at Buddha Crystal, and we are determined to make our customers have an excellent experience as long as your order is outstanding. In case you are not totally satisfied with what you bought, we have even simplified the process of returning the merchandise and made it hassle-free.

30-Day Reimbursement and Satisfaction Guarantee.

We have a 30 days money back guarantee as a sign of our utmost satisfaction with the purchase. You need a refund, an exchange, or even a change of heart, and we are around to help you with a return, exchange, or refund.

Lifetime Warranty Availability.

To further ensure your confidence, we also sell a Lifetime Warranty to purchase some of our products.

Is It Possible to Return or Exchange anything?

Yes, absolutely! Within 30 days after receiving your item, you can throw it away or dispose of it to get a different one. Should the product be degraded, wrong or unjustly anything that is not what you anticipated, we would be happy to offer you a refund or replacement.

What If I Don't Like My Product?

We know that all is not always good. In case you are not satisfied with your item one way or another, you can take advantage of our 30-day satisfaction guarantee to request a refund back or a replacement.

How Do I Return an Item?

Returning an item is easy! Simply follow these steps:

Return our products by emailing us at support@buddha-crystal.com. Our reply will be the address within 48 hours.
Ensure that it is not used and preferably packaging remains untouched.
3.And when we get sent-back we will just refund or swap you immediately. 4. The refund will be sent using your credit card or PayPal account.
4.Refund Timeline: You should expect to get your refund through 1-2 days after we receive the returned item. The results of credit card refunds can take as long as 5 business days to show in your account.

Is it Required to Pay Restocking on Returns?

Yes, you have the freight back expenses. We would suggest an option of a trackable shipping to reach a safe place with your return.

Can I Cancel My Order?

In case you did something wrong, or you have changed your mind, then please inform us as soon as possible. In case your order has not been shipped yet, it will be canceled and this will be refunded.

Our shopping experience is to be made as easy and enjoyable as possible. You can contact our customer service team in case you have any queries or require any help. We're always happy to help!